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COMPLIANCE™
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| Flawless Compliance (tm): A free
monthly newsletter on today's compliance issues, ideas, and solutions,
based on the consulting work done by John Weathington for Excellent
Management Systems, Inc.
This and back issues of this newsletter are archived for free viewing
at http://www.excellentmanagementsystems.com.
Copyright 2008 John Weathington. All Rights Reserved. |
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| Issue
No. 11, November 2008 |
| Inside This
Issue:
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The Unprecedented President
A Remarkable Time in History; a Desperate Need for Change
November 4th, 2008 will undoubtedly go down in history as one
of the most historic events the world has ever seen. The Republican
Party tried everything in its power to overcome the overwhelming
passion that the American people have for the simple message
that President-Elect Obama stayed steadfast with throughout
his entire campaign: we desperately need to change the way things
are being run.
This was a tide that could not be avoided. I honestly think
that the Republican plight for the highest seat was a fait
accompli. The more this country sank into the tarpits of economic
meltdown, the easier it was for Obama to simply reiterate
what he had been saying all along: we desperately need to
change the way things are being run.
The vote was decisive. There were no hanging chads or recounts
this time around. Not only did Obama win the electoral vote,
but he also seized the popular vote, and the victory was a
landslide. Not only did the Democrats take the executive branch
decisively, but made a significant move in the legislative
branch, almost producing a filibuster-proof Senate. The American
people have spoken very loud and clearly: we desperately need
to change the way things are being run.
Personally, and for the record, I’m elated that Obama
will be our next president. I believe there are things that
we don’t understand, and I believe he was “chosen
by a higher power” in some respects to be here for us
in these times. I will say however, that the power the Democrats
have on Capitol Hill concerns me. I don’t have anything
against the way I believe the Democrats will run the country,
however this government works best when there’s a balance
of ideas; and I don’t see a lot of balance here.
I’m also concerned that people seem to be viewing Obama
as some sort of super-hero: as if he has powers to control
the outcome of all of this, and that he will save the world
(or at least this nation). We know that change is coming;
however, the funny thing with change is this. Change guarantees
an altered state; that’s as far as the guarantee goes.
Although we all hope things will get better—much better—as
a result of these changes, there is certainly is no certainty.
With all these concerns in mind, I have great confidence
in Obama, and the Democratic Party to pull us out of this
mess. I don’t think any American, even the ones that
voted for McCain, would disagree with the fact that this country
is in a mess of trouble. Every time President Bush stands
up to speak, the market tanks a few hundred points. I wish
they would just lock him up in his room until the inauguration.
Another thing I think we can all agree with is that we are
in this mess because of the way the country is being run.
If you want to blame the subprime borrowers for borrowing
more than they should, that’s fine. However, why let
them do this if the consequence is a collapsed economy? You
can blame the banks for lending these people more money than
they should, or freezing credit lines when things got scary,
but they’re in business like everybody else. Or, you
can blame the government for not having enough oversight,
but how much oversight is enough? It doesn’t matter
who you blame, the bottom line is this: we desperately need
to change the way things are being run.
Have you ever felt this way about your compliance program—and
did nothing? Have you noticed that your compliance program
is not what it should be, but you really don’t feel
compelled to improve it?
The problem with compliance is that it’s often viewed
as “non-essential.” Notice that I didn’t
say, “not required.” We all know it’s required—it’s
just not a core part of our business. Unfortunately what happens
is that your compliance program takes a backseat to your core
operations.
Here’s the problem with that strategy. Compliance may
not be important to you; however, it is very important to
somebody else, in most cases the government. Now, the government
is not the organization to get into a tangle with. You will
NEVER have an advantage with the government. A simple case
in point for illustrative purposes is property taxes. It doesn’t
matter how many loans and liens you have against your property,
your state, by way of property taxes, will always take precedence
over other debtors.
So, it’s important to recognize the importance of your
compliance program. I view this country as a huge organization
that hasn’t been paying attention to its compliance
program. We just got hit with a huge audit, and guess what?
I don’t think we passed. In fact, I think we were slapped
with some huge penalties and fines, and now we have to pray
and hope that the new President can bail us out.
As I stated earlier, like many Americans I have a lot of
faith in our new President. He’s intelligent, resourceful,
reassuring, and most importantly he has connected with the
great majority of the American public. As the great nation
that we are, we will get through this.
But it didn’t need to get to this point, and now a
lot of lives have been ruined. Don’t let it get to this
point with your company. Do you desperately need to change
the way things are being run? |
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How Much are You Worth Today?
Is Mark to Market Accounting a Good Idea?
There’s been a lot of talk in the news recently about
this “mark to market” accounting, and how adjustments
in this area might be able to save the banks. I heard a newscaster
the other night refer to these accounting rules as “antiquated,”
as if some obsolete decisions in the past are affecting what’s
going on today. In reality however, mark to market accounting
and fair value accounting has been gaining a lot of attention
in the last couple of years with the SEC. As a matter of fact
the SEC just recently passed FAS 157 which gives companies guidance
on how to carry out fair value measurements.
So to be clear, mark to market accounting is not some obscure
oddity of the past. It would be very valid and relevant for
today’s market—given we were in a normal market.
This is not a normal market however, and this is where the
controversy lies.
Since the whole uproar is somewhat cloudy for some people,
let me try to clear it up a little with an example. In simple
terms, mark to market means that anything you own or owe (asset
or liability) should be valued at what the market would pay
for it, as opposed to what you paid for it or some financial
model that tries to assess value. In our example, let’s
say you bought a house three years ago for a million dollars
(bear with me here; it’s a good round number and I’m
in California right now). Three years ago, you put 20% down
($200K), and financed the rest ($800K).
Well, 2008 comes along and the value of your house has definitely
dropped, but what’s the value now? According to mark
to market accounting, the value of your house today is what
somebody would pay for it if you had to sell it. Do you think
you could get a reasonable price for this house right now?
No way! I heard a story the other day, of a man picking one
of these million dollar houses for $150K!
For the sake of argument, let’s say you could sell
your house today for $500K. Okay, but there’s no way
you would do this unless you were desperate. Why? Because
although you don’t’ have a crystal ball, you’re
pretty confident that this is an extremely unusual market,
and that the value of your home will return to normal in the
future. However, based on mark to market accounting, if you
were required to provide a statement of worth to any stakeholder,
you would need to report your home at $500K.
Let’s make matters a little worse. Let’s say
your bank receives this statement and panics because you are
now $300K underwater: meaning you owe $300K more than the
house is technically worth ($800K - $500K). Now let’s
say that you have an unusual loan provision that says, “in
a situation where the value of your home is less than the
amount that is owed, the bank can demand the difference: payable
immediately.” Since banks are ultra-conservative by
nature, and don’t see things the same way you do, they
demand their $300K: due upon receipt.
What would you do? The only option is to sell anything you
can, at these market prices, to cover the bill. I know this
example is somewhat fanciful, however in large part this is
what has just happened to our banks. Their “house”
is what’s called a mortgage backed security (MBS), and
because of this accounting rule, they are being forced to
liquidate huge amounts of assets to cover margin calls.
Do you think this is fair? Now that you know a little more,
I’ll leave that for you to decide. However, here’s
what I think.
Going after mark to market account and FAS 157 is like going
after map makers because hikers are getting lost. There’s
nothing inherently wrong with fair value accounting, and I
would rather see accounting done this way than any other way.
That’s because fair value accounting discloses the “truth”
about the current state of the liability or asset. Cost is
largely irrelevant to me, people are constantly underpaying
or overpaying for things. And financial models and theoretical
value pricing is a huge can of worms; we learned our lesson
in the ‘80s.
So, I don’t have a problem with fair value accounting,
but I do have a problem with irresponsible interpretation
of the disclosure. The truth is the truth, but you must be
equipped to handle the truth. That goes for investors and
creditors alike. So what if the market value of your house
today is $500K? If you panic and overreact, you’ll get
hurt. If you stay calm and wait, things will get better. It’s
all in the interpretation.
So once again, the intelligence that has been bestowed upon
human beings is both a blessing and a responsibility. Irresponsible
interpretation and irrational behavior is for pack animals.
Saving the banks, and the rest of the economy for that matter,
comes down to one simple concept—use your head. |
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Happy Thanksgiving! |
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Although
we may not be living in the best of times right now, this is still
a great time to be alive, and we all have a great deal to be thankful
for. Among so many other things, I'm grateful for my beautiful wife,
wonderful family and all the great friends and acquaintances that
I've met over the years.
Have a great Thanksgiving, everybody!
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Hidden Treasures in your Compliance Efforts
Leveraging Your Compliance Program to Cut Costs
Cost cutting is a serious issue for companies today. Although
an evergreen concern for companies, times like this really raise
the stakes, and the cost cutting efforts become a lot more serious.
So, for those that have a compliance program in place, I have
some good news for you. You can easily leverage your compliance
program to immediately reduce costs. And, for those of you who
do not have a compliance program in place—shame on you;
however, I have good news for you also. Now is the best time
to get one in place, as you can knock out two birds with one
stone (as much as I hate that metaphor, you get the point).
An essential part of your compliance program is your process
maps. You must have process maps in place for all your critical
processes, as a starting point for demonstrating that you
are in control of them. Building simple process maps for strategic
reasons is always a good idea, but when it comes to compliance,
then need to be a little more robust.
At this point, you should create what Lean Six Sigma practitioners
call a “value stream map” of your processes. What
a value stream map does, is categorize your process steps
into three categories: value added, value-enabling, and non-value
added. Value added process steps are anything the customer
would pay for, value-enabling process steps are for compliance,
and non-value added is everything else.
As I’ve mentioned in previous articles, you must go
through this process for your compliance program. Documentation
that clearly highlights your value-enabling (compliance) process
steps is a clear sign to your auditors that you have a good
grip on your compliance concerns. It also gives you a great
platform for compliance process improvement.
There is another side-benefit to this activity, in that it
can really help you reduce costs. The “Lean” part
of Lean Six Sigma is interested in reducing waste, which translates
to cutting costs without sacrificing value. By building a
value stream map of your processes, you can easily highlight
waste which when eliminated, should reduce costs.
You can take it a step further however. Overlay your value
stream process map with a cost analysis. This can be done
in a number of ways. First of all, each process step should
have time metrics attached to them. An estimate is fine, but
if you can collect real statistics (mean, standard deviation,
etc.) that’s even better. You can then translate time
to cost by monetizing, among other things, human resource
time spent. Once this is done, you can launch an improvement
project with the goal of reducing time: which will translate
to cost savings.
The other, more direct use of your value stream process map,
is to attach cost directly to the process steps. For instance,
let’s say part of your process is to send your report
to a duplication house for copies. The estimated (or empirical)
cost to make the copies can be directly assigned to the process
step. Once this is done, you can launch an improvement project
with the direct goal of reducing cost.
Getting more out of less has never been more important than
it is today. The reality is however, that you will need to
spend money in order to save money, by launching cost reduction
projects that have a tangible return on investment. The good
news is that great leverage can be found in your already existing
compliance program. By minimizing your investment, you can
maximize your return. Break open your process maps today,
and start looking at where your costs are going. |
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King of Spam Overthrown
Facebook Settlement puts Canadian on the Throne
Adam Guerbuez of Montreal, is in the Saimin soup with extra
spam this month. In April I wrote about the King of Spam,
Robert Soloway, who was convicted in a Microsoft case and
has to fork over $7.8 million. Well, we have a new seat on
the throne!
Our boy Adam, with the help of terrific Facebook lawyers,
successfully clobbered his reign with an Obama-style, landslide
overthrow seating him firmly as the new King of Spam. The
recent landmark spam settlement against him is in the amount
of a whopping $873 million! That’s about 3 to 4 times
the total revenue Facebook is expected to do this year!
If you read my April issue on Robert, you know how I feel
about spammers. I hope this guy is buried so far underground
that he never sees the light of day again. Apparently he ran
a successful phishing scam where tricked people into giving
him their Facebook usernames and passwords. Then, he used
a computer program to send out 4 million messages promoting
a plethora of products including marijuana and penis enlargement
devices.
What a complete idiot.
Facebook will never collect anything close to this amount
from this worthless deadbeat, but he’s financially ruined
for good: over penis enlargement products. It serves him right.
Now I only have to worry about deleting 999 spam messages
a day.
Hopefully it sends a strong message out to all the rest of
the spammers. Spam in my Saimin is great; I can do without
spam in my Inbox.
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Hamster on a Piano
Get Some Popcorn and Chill Out!
There's a lot of chaos and confusion going on around us right
now, which can not only be terribly distracting, but can manifest
itself in some physically harmful ways.
I think this hamster has the right idea. Don't worry too
much about what's going in, and have yourself some popcorn!
By the time you're done, this horror movie will be over and
you can resume life as usual.
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| Always please remember to buckle up. It could
save your life. |
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Flawless Compliance is a free monthly newsletter on today's compliance
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by John Weathington and Excellent Management Systems, Inc.
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© 2008 John Weathington. All Rights Reserved. This publication
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